Funnelchat connects your WhatsApp Business account and API with our platform, allowing you to create automated conversations that guide your customers from their first inquiry to the final sale. You can easily design message flows that are triggered based on your customers’ responses, with built-in tagging and segmentation—no coding required. Additionally, you can assign agents within the platform to handle live conversations whenever needed, combining automation with personalized support. This way, you can answer FAQs, capture leads, and close sales 24/7—all while managing everything from a simple, user-friendly dashboard.